Hello parents! Below you will find information about the Florida Child Care Subsidy Program, where to find out if a Florida child care facility is licensed, and where to report violations or file a complaint.
The Agency for Workforce Innovation administers the Florida Child Care Subsidy Program. The Florida Partnership for School Readiness contracts with 57 county based Coalitions who then contract with 25 4C non-profit agencies for the operation of school readiness programs. The 4C agencies are responsibilities include intake, eligibility determination, case management, and payment to providers for the program.
Within the Florida Agency for Workforce Innovation is the Office of Early Learning. The Office of Early Learning is dedicated to ensuring the accessibility, affordability and quality of early learning services for Florida’s children and families.
The Office of Early Learning offers one of Florida’s child care subsidy programs known as the School Readiness Program. This program offers qualified parents financial assistance for child care through a variety of services.
Childcare services include extended-day, extended-year, and school age care to support parents in becoming financially self-sufficient. All families that apply for the School Readiness program can receive information on choosing a child care provider and child care provider listings through Child Care Resource and Referral services.
To learn about eligibility, you will need to contact your county’s Early Learning Coalition or contact the Office of Early Learning Child Care Resource Referral Network at 1-866-357-3239 (TTY: 711).
Another Florida Child Care Subsidy Program is 4C. The 4C Florida Child Care Subsidy program is Collier, Glades, Hendry, Lee, Orange, Osceola, and Seminole Counties Child Care Resource and Referral Agency. To receive financial assistance with your child care, eligibility requirements must be met. To find out if you are eligible for child care financial assistance, you can call Central Florida (407) 522-2252 , ext. 6501 or Southwest Florida (239) 935-6100.
Florida also offers the Voluntary Pre-K program (VPK) in which children that are 4 years old on or prior to September 1st may attend a pre-kindergarten program for FREE in order to prepare them for Kindergarten. To find a voluntary Pre-K program in your area, you will need to search by county.
To help answer your questions or concerns about Voluntary Prekindergarten (VPK), staff are available Monday through Friday, from 8:00am until 5:00pm by calling toll free 1-866-357-3239 or 850-921-3180.
If you would like to find out if a Florida child care facility is licensed or has any complaints filed against them, contact
Fax: (850) 922-2993 or Suncom: 292-2993
If you would like to file a complaint or report a violation:
If possible, try to resolve minor concerns and complaints with the child care provider or director of the child care center. If you believe that physical or sexual abuse is involved, you are advised to inform local law enforcement. However, if you have concerns about the facility that cannot be resolved comfortably with the child care provider or director, you may file a complaint with The Department of Children and Families (DCF).
The DCF licenses child care centers in Florida. DCF has district licensing offices throughout the state and staff who conduct routine inspections and complaint investigations at licensed child care facilities. Contact the local DCF licensing office for the county the child care center is located in and follow up with your questions regarding complaints and any noncompliant issues at the center you are considering:
Florida Department of Children and Families
George H. Sheldon, Interim Secretary
1317 Winewood Blvd.
Building 1, Room 202
Tallahassee, Florida 32399-0700
Phone: (850) 487-1111 or Suncom: 277-1111
Fax: (850) 922-2993 or Suncom: 292-2993
Florida Abuse Hotline: 1-800-96-ABUSE